Privacy Policy

Last updated: September 1, 2026

Galactic Gamez operates this store and website, including all related information, content, features, tools, products, services, and communications in order to provide you, the customer, with a curated shopping and gaming experience (the "Services"). Galactic Gamez is powered by Shopify, which enables us to provide many of the Services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or use our website, make a purchase or other transaction, participate in our events or programs, sign up for text messaging, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy controls.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with Galactic Gamez, we may collect or process:

• Contact information, including your name, mailing address, billing address, shipping address, telephone or mobile phone number, and email address.

• Financial information, including payment card information, payment confirmation, transaction details, and other payment-related information. Payment information may be processed directly by Shopify or other payment processors.

• Account information, including usernames, passwords, preferences, settings, and other information associated with an account.

• Transaction information, including products you view, purchase, return, exchange, cancel, add to a cart, or add to a wishlist, as well as your transaction history.

• Event and program information, including information associated with tournaments, registrations, player programs, loyalty programs, or other Galactic Gamez activities.

• Communications with us, including information you provide when contacting us for customer service or otherwise communicating with Galactic Gamez.

• Mobile messaging information, including your mobile telephone number, SMS/text messaging preferences, opt-in status, opt-out status, consent records, and information necessary to deliver messages you have requested.

• Device information, including information about your device, browser, network connection, IP address, and other identifiers.

• Usage information, including information regarding how you interact with or navigate our website and Services.

Personal Information Sources

We may collect personal information:

• Directly from you when you create an account, make a purchase, register for an event, sign up for a program, subscribe to text messages, contact us, or otherwise provide information to us.

• Automatically through our website and Services, including through cookies and similar technologies.

• From service providers that perform services on our behalf.

• From business partners or other third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

Providing and Improving Our Services

We may use personal information to:

• Process purchases and payments.

• Fulfill orders.

• Arrange shipping.

• Process returns and exchanges.

• Maintain customer accounts.

• Remember preferences.

• Operate tournaments, events, loyalty programs, and other store programs.

• Provide customer service.

• Improve and personalize our Services.

Marketing and Advertising

Where permitted by law and where required with your consent, we may use personal information to send marketing, advertising, or promotional communications through email, text message, postal mail, or other channels.

We may also use information about your interactions with our website to provide advertising or product recommendations.

Our general marketing and advertising practices do not include the sale, rental, transfer, or disclosure of SMS/text messaging opt-in data or consent to third parties or affiliates for their own marketing or promotional purposes.

Mobile/SMS Messaging

If you voluntarily opt in to receive text messages from Galactic Gamez, we may use your mobile number to send messages related to the specific messaging program for which you provided consent.

Depending on the program you join, messages may include:

• Tournament and event notifications.

• Registration or participation information.

• Pairing, table, round, or event-status notifications.

• Store announcements.

• Product or availability notifications.

• Promotional offers, when you have separately consented to receive promotional text messages.

• Other communications specifically described when you opt in.

SMS consent is voluntary and is not a condition of purchasing goods or services from Galactic Gamez.

Where we use a checkbox or similar electronic method to obtain SMS consent, the SMS consent option will be presented separately and will not be selected by default.

Consent to receive informational or transactional messages does not automatically constitute consent to receive promotional or marketing messages where separate consent is required.

Mobile information, including mobile phone numbers, SMS opt-in data, and text messaging originator consent, will not be sold, rented, transferred, or shared with third parties or affiliates for their marketing or promotional purposes.

We may disclose mobile information to service providers that perform services on our behalf when necessary to operate and deliver our messaging program, such as telecommunications, messaging, hosting, or technology providers. These service providers may use the information only as necessary to provide services to Galactic Gamez and not for their own independent marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

Message frequency may vary depending on the program and your interaction with Galactic Gamez.

Message and data rates may apply.

You may opt out of a Galactic Gamez SMS program at any time by replying STOP to a message. After opting out, you may receive a confirmation message indicating that you have been unsubscribed.

For assistance with our messaging program, reply HELP or contact Galactic Gamez at 817-330-9048.

Opting out of text messages does not prevent us from communicating with you through other channels when appropriate.

Security and Fraud Prevention

We may use personal information to authenticate accounts, provide secure payment and shopping experiences, detect or investigate fraudulent or illegal activity, protect our customers, and secure our Services.

Communicating With You

We may use personal information to respond to inquiries, provide customer support, provide requested services, and maintain our business relationship with you.

Legal Reasons

We may use personal information to comply with applicable laws, respond to valid legal processes or government requests, investigate disputes or litigation, enforce our terms and policies, or protect Galactic Gamez, our customers, and others.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information for legitimate business purposes, including:

• To Shopify and vendors or service providers that perform services on our behalf, such as payment processing, IT services, data hosting, analytics, customer support, telecommunications, messaging delivery, fulfillment, and shipping.

• To business or marketing partners where permitted by applicable law.

• When you specifically direct or consent to a disclosure.

• In connection with a business transaction such as a merger, acquisition, financing, reorganization, or bankruptcy.

• When required to comply with applicable law, subpoenas, warrants, court orders, or other valid legal processes.

• When necessary to enforce our terms or policies or protect Galactic Gamez, our customers, or others.

Notwithstanding anything else in this Privacy Policy, mobile phone numbers, SMS opt-in information, and text messaging consent are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

Service providers that help us deliver SMS/text messages may process mobile information solely to provide those services on our behalf.

Relationship with Shopify

Our online Services are hosted by Shopify. Shopify collects and processes certain personal information regarding your access to and use of the Services in order to provide and improve those Services.

Information submitted through our online store may be transmitted to Shopify and other service providers, including providers located in countries other than the country in which you reside.

Shopify's processing of information is governed by its applicable privacy policies and terms.

The restrictions described in this Privacy Policy regarding Galactic Gamez's use of mobile messaging opt-in information and consent continue to apply to our SMS messaging program.

Third-Party Websites and Links

Our Services may contain links to websites or platforms operated by third parties.

If you visit a website that is not operated or controlled by Galactic Gamez, you should review that site's privacy and security policies. We are not responsible for the privacy practices, security, accuracy, or content of third-party websites.

Children's Data

Our Services are not intended for children where collection of personal information would require parental consent under applicable law.

We do not knowingly collect personal information from children in violation of applicable law. A parent or guardian who believes a child has provided personal information to Galactic Gamez may contact us to request deletion of that information.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

No security system or method of electronic transmission is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts and business records, comply with legal obligations, resolve disputes, enforce agreements, and accomplish the purposes described in this Privacy Policy.

SMS consent and opt-out records may be retained as reasonably necessary to document and honor your communication preferences and comply with applicable legal and telecommunications requirements.

Your Rights and Choices

Depending on where you reside, applicable law may provide certain privacy rights.

These may include:

• Right to Access or Know. You may have the right to request access to personal information we maintain about you.

• Right to Delete. You may have the right to request deletion of certain personal information.

• Right to Correct. You may have the right to request correction of inaccurate personal information.

• Right to Portability. You may have the right to receive certain personal information in a portable format.

• Right to Opt Out of Certain Sharing or Targeted Advertising. Depending on where you reside, you may have the right to opt out of certain uses of personal information for targeted advertising or other activities defined as "sale" or "sharing" under applicable privacy laws.

• Communication Preferences. You may unsubscribe from promotional emails using the unsubscribe mechanism included in those emails.

• SMS/Text Messaging Preferences. You may withdraw consent to receive text messages by replying STOP. Withdrawing SMS consent does not affect the lawfulness of messages sent before your withdrawal.

We will not discriminate against you for exercising privacy rights provided by applicable law.

We may take reasonable steps to verify your identity before processing certain privacy requests.

International Privacy Rights

Depending on where you reside, including if you reside in the United Kingdom or European Economic Area, you may have additional rights regarding personal information, including rights to object to certain processing, restrict processing, or withdraw consent.

Where processing is based on consent, withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

Complaints

If you have concerns or complaints about how Galactic Gamez processes your personal information, please contact us using the information below.

Depending on where you reside, you may also have the right to contact or lodge a complaint with an applicable data protection authority.

International Transfers

We or our service providers may transfer, store, or process personal information outside the country in which you reside.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, messaging programs, legal requirements, or regulatory requirements.

When we make changes, we will update the "Last updated" date and provide additional notice when required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, our mobile messaging program, or would like to exercise applicable privacy rights, contact:

Galactic Gamez
9649 White Settlement Road
Fort Worth, TX 76108
United States

Phone: 817-330-9048
Email: tom.warfield@gmail.com

For purposes of applicable data protection laws, Galactic Gamez is the controller of personal information where Galactic Gamez determines the purposes and means of processing.